support

DeiC's user support is located under each service. Furthermore, users can sign up for information on operating conditions via ServiceInfo.

The Research Network (Forskningsnettet)

Contact: Send an e-mail to: netdrift@deic.dk. Your email is placed in a ticket system, but if you do not receive a receipt quickly, call instead. Call Netdrift: 3588 8222, Monday - Friday at 9.00-16.00.

If you experience problems with your network connection, please contact Forskningsnettet technical support.

It is also possible to receive service information about network operations and other services by e-mail.

Network

Contact our NOC with questions about the core network, institution lines or general questions about the network.